What personal data we collect and why we collect it

Webforms

When you fill in the contact form, all information that you enter in the form is sent to us by e-mail, this can include name, telephone number, e-mail address and message to us. This information is stored indefinitely, so that we can have an overview of service and treatment history for our users. Because the e-mail system is unencrypted, you should avoid sending sensitive information by e-mail. The sent contact form is also archived on the website.

Cookies

If you use a service, you can ask us to remember your name, email and website. This information is stored in a cookie and is there to make things easier for you. You do not need to re-enter this information the next time you use the service. These cookies expire after one year. If you have an account and log in to this site, we will create a temporary cookie to determine if your browser supports its use. This cookie contains no personal information and disappears as soon as you close your browser. When you log in, cookies are created that store your login information and choices you have made regarding how content should be displayed. Cookies with login information expire after two days, while those with display options last for one year. If you check ‘Remember me’, your login information will be kept for two weeks. If you log out of your account, these cookies will disappear. For more details on cookies and how they are used on this page, go to our cookie overview.

Webshop

We collect information about you at checkout at our store. While you visit our site, we track products you have viewed. We use this to show you products you have recently seen, for example. We also track location, IP address and browser type: We use this for purposes such as estimating taxes and shipping. We ask you to enter a shipping address, so that we can estimate shipping before you place an order, and send you the goods after ordering. We also use cookies to keep track of the contents of the shopping cart while you browse our website. When you buy from us, we ask you to provide information, including name, billing address, shipping address, email address, phone number, credit card / payment information. We use this information for various purposes, including: Send you information about your account and order. Respond to your inquiries. Process payments and prevent fraud. Set up your account for our store. Comply with all legal obligations we have, such as calculating taxes Improve our offers. Send you marketing messages, if you choose to receive them. If you create an account, we will store your name, address, e-mail and telephone number, which will be used to fill in the box for future orders. In general, we store information about you as long as we need it for the purposes we have collected it for and use it. For example, we store order information for tax and accounting purposes. This includes name, email address and billing and shipping addresses. We will also save comments or reviews, if you choose to do so. Members of our team have access to the information you provide us. For example, both administrators and store managers can access order information such as what was purchased, when it was purchased and where it should be shipped. Customer information such as name, email address, invoice and shipping information are also included. Our staff has access to this information to help fulfill orders, process refunds and help you.

Embedded content from other sites

Pages on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way as if the visitor had visited the site from which the embedded content comes. These sites may collect information about you, use cookies or embed third-party tracking systems and monitor what you do through this embedded content. This also includes tracking your actions via the built-in content if you have an account and are logged in to the site. The external websites’ own privacy statements apply here.

Statistics

We use Google Analytics to analyze user behavior on our websites. This tool stores cookies with your user behavior, no personal information is collected here, as we have disabled the collection of IP addresses. If you do not want to allow Google to collect user behavior, then you need to turn on ‘Do Not Track’. Datahjelperne.no has a guide on how to turn on the ‘Do Not Track’ function in the browser.

Who we share your information with

Google LLC

Google LLC is a US multinational technology company specializing in Internet related services and products, which include online advertising technology, search engine, cloud computing, software and hardware. Google Analytics shares user behavior with Google LLC, but no personal data is shared, as we have disabled IP address collection.

Paypal

Paypal, is a global player that offers online financial services such as payment solutions for online stores and more. At checkout, we can collect your credit card number, expiration date and security code. This information is routed to our payment gateway (PayPal) to process your purchase.

Vipps

Vipps is a Norwegian payment solution designed for smartphones developed by DNB. At checkout we can collect your phone number. This information is routed to our payment gateway (Vipps) to process your purchase.

How long we keep information about you

For users who register on this website, personal information that they provide in their user profile is also stored. All users can view, edit and delete their own personal information at any time (except username). The site administrators can also view and edit this information.

Your rights regarding information we have about you

If you have an account on this site, you may request an export file containing the personal information we hold about you. This includes all data you have given us that has been stored. You can also request that we delete all personal information we have about you. This does not include information we are required to store for administrative, legal or security reasons.

How we protect your personal information

The website uses SSL certificate (for HTTPS). This certificate has an A-class assessment, and ensures, among other things, the communication between the website and visitors so that no one can read or change information that is exchanged. In addition, this secures the identity of the website. Servers are located in Germany and are operated by Fancy Chap Inc (getflywheels.com), which is a professional and reputable hosting provider based in the United States. They are responsible for necessary updates and security measures. Passwords associated with the user profiles are encrypted in the database so that no one can see which password is associated with a user account, not even technical personnel. There are several levels of access control in the solution architecture. Order management operators have access to orders and their processing.

Changes

We may change the terms of consent and privacy statement to comply with new legal requirements, and due to changes in our own practices for the collection and processing of personal data. In the event of changes that require consent, you will be asked to agree to new terms.

Contact Information

For questions or inquiries about privacy, please contact hello@sousviderecords.com

You can complain about how we process your information
Datatilsynet E-mail: postkasse@datatilsynet.no Telephone: 22 39 69 00.